Proven Technical Leadership
Our team has shipped with early‑stage and scale‑up product teams across AWS, GCP, and Azure— bringing practical DevOps/SRE, customer support, and security experience that balances launch velocity with reliability.
☁️
Multi‑Cloud & DevOps Leadership
Built CI/CD pipelines, infrastructure‑as‑code, and platform reliability for startups on AWS, GCP, and Azure.
AWS • GCP • Azure
⚡
SRE & Incident Response
On‑call design, alert tuning, runbooks, and postmortems that reduce MTTA/MTTR without slowing teams down.
<15m MTTA
🤝
Customer Support Operations
Tier 1–3 support models with playbooks and tooling integrations (Zendesk, Intercom), EN/FR bilingual coverage that protects CSAT and velocity.
Tier 1–3
🔒
Security & Compliance
IAM best practices, observability, incident handling, and SOC 2‑ready workflows for early‑stage teams.
SOC 2 Ready
🏢
Ex‑Microsoft & Affirmed Networks
Azure cloud and telco networking pedigree brought to startup reliability and scale challenges.
Ex‑Microsoft, Affirmed
🛠️
Azure Solutions Architect & Next.js
Cloud architecture and modern web app delivery to power your platform and customer experiences.
Azure SA • Next.js
Why Our Background Matters
Having shipped with early‑stage and scale‑up teams across AWS, GCP, and Azure, we understand the trade‑offs between launch velocity and reliability. We design pragmatic DevOps/SRE, support, and security practices that help startups move fast without breaking customer trust.